At THANH THAO THI LLC, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the measures we take to safeguard it when you visit our website or make a purchase.
By using our website, you acknowledge the practices described in this policy.
1. Information We Collect
We may collect different categories of information depending on how you interact with our website.
Personal Information
- Name and contact details.
- Billing and shipping addresses.
- Email address and telephone number.
- Order details and transaction-related information.
Technical Information
- IP address and browser type.
- Device information and operating system.
- Website usage data and browsing interactions.
- Cookies and similar tracking technologies.
We collect only information reasonably necessary to operate our website, process transactions, and provide customer support.
2. How We Use Your Information
The information we collect may be used to:
- Process and fulfill customer orders.
- Arrange shipping and delivery.
- Communicate order confirmations and important updates.
- Respond to customer questions and requests.
- Maintain and improve website functionality.
- Detect suspicious activities and prevent fraudulent transactions.
- Comply with applicable legal and regulatory requirements.
We do not use personal information for purposes unrelated to our business operations without an appropriate legal basis or consent where required.
3. Payment Information
Payments submitted through our website are handled through applicable third-party payment processors.
THANH THAO THI LLC does not intentionally store complete payment card numbers or security codes on its own servers. Payment providers process payment details according to their respective privacy and security practices.
4. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve browsing functionality and understand website usage.
These technologies may help us:
- Remember user preferences.
- Maintain shopping cart functionality.
- Analyze website traffic and performance.
- Improve the overall shopping experience.
You may adjust your browser settings to manage or disable cookies. Please note that certain website features may not function properly if cookies are restricted.
5. Sharing of Personal Information
We do not sell or rent customers’ personal information.
We may share necessary information with trusted third parties when required to operate our business, including:
- Payment Providers: To securely process transactions.
- Shipping Partners: To arrange order fulfillment and delivery.
- Technical Service Providers: To maintain website hosting, security, and functionality.
- Professional or Legal Advisors: Where necessary for legitimate business or legal purposes.
These parties may access information only as reasonably necessary to perform their services or fulfill applicable obligations.
We may also disclose information when required by law, legal process, or governmental authorities.
6. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, accounting, recordkeeping, and legal compliance.
When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention requirements.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we take appropriate precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to personal information we maintain about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of certain personal information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
- Request a copy of eligible personal information.
To exercise an applicable privacy right, please contact us using the email address below. We may need to verify your identity before processing your request.
9. Third-Party Websites
Our website may contain links to external websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security measures of those external websites. We encourage visitors to review the privacy policies of any third-party services they access.
10. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If we become aware that personal information has been collected from a child in circumstances where such collection is not permitted, we will take reasonable steps to address and delete the information as required by applicable law.
11. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.
Any revised version will be published on this page. Your continued use of our website after changes are posted constitutes acknowledgment of the updated policy, to the extent permitted by applicable law.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Email: support@thanhthaothi.com
We appreciate your trust and remain committed to handling your personal information responsibly.